CHATBOT SOLUTIONS
POWERED BY ARTIFICIAL INTELLIGENCE (AI)

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INTRODUCING OUR NEW CHATBOT SOLUTIONS

SME proudly presents our new chatbot platform, uniquely programmed by the leading experts in the world of technology. Converse and engage with your portal visitors via Multi-Platform Support and a lot more features.

BENEFITS

CONVERSATIONAL MODELER

Helps you build sequence of tasks & perform activities like lead generation.

MULTI-LINGUAL SUPPORT

Support for English, Arabic and many other languages.

BOT TEMPLATES

Choose the right chatbot template that suits your business module.

E.SENSE NLP ENGINE

Enable your chatbot to better understand the user query variations and provide the most relevant answer.

BROADCAST

Messaging platforms like Facebook, Slack, Line and more with instant / scheduled broadcast messages.

LIVE CHAT

Live Chat helps you connect with your customers using human agents to interact.

EASY CHAT BOT TRAINING & ANALYTICS

Train your bots without any downtime, as per your users queries and needs.

VOICE CONVERSATIONS

Add to your users’ convenience by allowing them to converse through voice as an Assistant.

EASY INTEGRATIONS FRAMEWORK

Connected with any existing systems for the micro-services, CRM, portals and more.

WHY DO BUSINESSES PREFER THE
WHATSAPP API?

REACH

102M

messages sent every day to businesses around the world

ENGAGEMENT

64%

of WhatsApp users agreed that WhatsApp fostered a personal connection to businesses

PREFERENCE

68%

of WhatsApp users agreed that WhatsApp is the easiest way to connect with a business

ESTABLISH YOUR COMPANY ON WHATSAPP

Small businesses can interact with customers easily by using tools to automate, sort and quickly respond to messages on the WhatsApp Business app.

Medium and large businesses can communicate with customers at scale with the WhatsApp Business API.

DISCOVER WHAT YOUR CUSTOMERS NEED VIA THE WHATSAPP BUSINESS API

FAQs
Customers get instant answers to the most commonly asked questions

NEW INSIGHTS
Because customers can ask for anything at any time, you gain valuable insights on their changing needs

COMMUNICATE WITH CUSTOMERS USING THE WHATSAPP BUSINESS API

CUSTOMER CARE
Customer-initiated conversations are free of charge for the first 24 hours

NOTIFICATIONS
Business-initiated, template messages can be sent at any time

COMPATIBLE WITH OVER 12 PLATFORMS